Current version. Last updated on 10th November 2024.

ROBO CARE AI strives to comply with the highest standards of management, communication, and transparency. The foundations of our business include observing the applicable laws and regulations on privacy and personal data protection. We particularly value respecting the privacy of Users visiting our websites. We need your consent before you can continue on our website. Our site uses cookies and related technologies to enable us to improve navigation and promote our services.

Purpose of the Policy
The Policy applies to all ROBO CARE AI websites, hereinafter referred to as the ROBO CARE AI websites.

ROBO CARE AI declares that ROBO CARE AI websites are run with utmost care, in compliance with the rules of technical know-how and professionalism, as well as in accordance with the applicable legal regulations, in particular regulation No 2016/679 of the European Parliament and of the Council of the EU of April 27 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, Official Journal of the European Union L. 2016 No 119/1.

Data Collection
In accordance with the accepted practice of most web services, we keep HTTPS enquiries sent to our server. This means that we publicize IP addresses from which Users browse information content of our service. The browsed resources are identified by URL addresses. We also know the following:

● time the enquiry arrives.

● time taken to send the reply.

● name of User’s station – identification is executed by the HTTP protocol.

● information on errors that occurred while executing the HTTP transaction.

● URL address of the site previously visited by the User (referrer link) – if the transfer to the Office’s page was made through a link.

● information on the User’s browser.

Regardless of the above, circumstances can be when information other than the above concerning the User, including personal data, will be indispensable to execute the requested service or process. In such a case the User will be informed of the necessity to make available certain information, including personal data, and of the purpose of using such information. The User can make a voluntary decision concerning making available or denial to make available of his/her personal data. Nevertheless, making available of personal data may be required in a situation when the User is interested in obtaining information concerning provision of a service, event specified as a part of ROBO CARE AI websites (e.g. obtaining information on a product, organized event, offer, downloading a demo; launching an internship program, recruitment process). Thus, the User may be requested to fill in and send a form/questionnaire where it will be clearly indicated what kind of personal data and for what purpose will be gathered.

The data provided will be processed for the period necessary to achieve the purpose of the provision unless the law provides otherwise.

In a situation when the User reveals personal data of a third person in the form/questionnaire, it is assumed that the User has an appropriate consent of the person whose data he/she has revealed.

The User is entitled to view and the right to amend and complete any incorrect or incomplete personal data. Regardless of the above, the User is at any time entitled to demand that processing of his/her personal data is ceased – the data are deleted. The form of submitting such a request is specified while gathering such data.

We reserve that ROBO CARE AI websites do not gather, monitor, or verify information on the age of Users visiting them or any other information gathering of which would enable ROBO CARE AI to determine whether the User (including the recipient and a user of e-mail lists, participant of questionnaire research, and a person participating in contest organized via them) has a capacity to perform acts in law.

Persons not having a full capacity to perform acts in law should not place orders or subscribe services provided by websites unless their statutory representatives express their consent for this if such a consent is sufficient according to applicable legal regulations.

Cookie Files
ROBO CARE AI websites use the so-called cookies or other technologies featuring functions similar or equivalent to cookies, i.e., information stored on the end device of Users visiting Websites. Cookies are automatically downloaded and used by Websites at each connection with the User’s end device.

Websites use cookies to:

● provide services.

● adapt the contents of websites to the User’s end device, store individual settings of the User and to optimize the use of websites.

● improve safety by controlling violations in the process of using websites.

● obtain collective, anonymous statistics to improve functionality of websites.

● maintain User’s session (this refers to websites with user log on option) so the User does not have to re-log with his/her login and password on each website;

● enable the use of basic functionalities of websites (e.g., storing visited sites to reinstate them at User’s demand).

● for advertising and marketing purposes to adapt the advertising content displayed on ROBO CARE AI websites and on other websites to User’s preferences.

NOTE: cookie files do not enable User’s identity identification in any way, do not process personal data, or do not make any changes in configuration of the User’s end device or software installed on this device.

As a part of websites ROBO CARE AI, we use the following types of cookie file:
● session cookie files (temporary) – stored on the User’s device only when websites are used, i.e., until logging off, closing a website or closing browser used by the User,

● permanent cookie files – these remain at the User’s device until their life cycle ends (operating time parameterized for a cookie) or until removed by the User.

Settings concerning the files are individual for each internet browser. It is worth knowing that the default option is to enable cookie acceptance. Each User, however, may completely turn this option off or limit cookie acceptance to a certain extent on his/her device. We inform that this can influence the comfort of using websites and result in a lack or improper display of most websites. In some cases, it is possible to set the browser to ask for User’s permission to install cookie files. This enables the User to control cookie files but can slow down the browser. For more effective management of cookie files, the preferred browser should be selected, and instructions should be followed in reference to the cookie documentation of the given website browser provider. Failure to change the settings in the scope of cookies means that these will be installed on the User’s end device, and, thus, the ROBO CARE AI will store information on User’s end device and obtain access to it. Making Available of Websites ROBO CARE AI websites may include links to internet websites of other entities. ROBO CARE AI has no influence on the privacy policy of such entities and is not responsible for such a policy.

PR and Marketing
All information, including personal data, made available by the User as a part of ROBO CARE AI websites and provided while the User participates in a range of various meetings organized by ROBO CARE AI may be used for marketing and PR purposes as a part of various marketing campaigns conducted by ROBO CARE AI if the User expresses his/her consent for that. User’s consent is equivalent to acceptance of receiving commercial information.

Recruitment
ROBO CARE AI websites may be involved in recruitment of new staff, interns, trainees, partners for ROBO CARE AI. Personal data obtained in this manner are used for the needs of recruitment only as a part of current and future recruitment processes. Filling in a recruitment form, the User expresses his/her consent for participation in the current and future recruitment processes conducted by ROBO CARE AI. The consent refers to all documents submitted as a part of recruitment processes.

Making information available to User’s, Partners
Personal data and information provided via ROBO CARE AI websites may be used to develop and manage business relations by ROBO CARE AI with a user representing a Partner or a Company. Commercial, product or marketing information may be sent. ROBO CARE AI reserves the right to make available such information to other associated entities to provide a service, process provided making available such information is possible.
Contact for privacy protection or personal data protection issues: office@robocareai.com

Information about the processing of personal data
According to Art. 13(1) and (2) of the General Regulation on the Protection of
Personal Data of 27 April 2016 (GDPR), we would like to inform you that:

1) the administrator of your personal data is ROBO CARE AI (ROBO CARE AI) with its registered office in Andorra, la Vella.

2) we process only the data of persons acting on behalf of or under the authorization of companies or entities cooperating with the administrator, or companies or entities that are potential recipients of marketing campaigns carried out by the administrator, especially the first name and surname of those persons, position or function, e-mail address, contact telephone number.

3) We do not process specific categories of personal data within the meaning of Art. 9 of the GDPR.

4) personal data will be processed:

• for the implementation of joint business ventures and execution of orders or concluded cooperation agreements.

• for the marketing of services offered by the administrator or administrator’s partners.

• to search for optimal solutions for business-related services based on information on the activities of potential recipients of the campaigns.

5) The basis for processing is voluntary consent expressed through contacting us (Art. 6(1)(a) of the GDPR) or obtaining by us information which was made available voluntarily, for example, through announcements or cooperation proposals placed in the public domain (Internet, press), which is justified by the special needs of the administrator as an entity with a database of information on entities interested in cooperation in the area covered by the announcement or cooperation proposal (Art. 6(1)(f) of the GDPR); Our justified needs concern the protection of our rights in case of violation.

6) personal data of contact persons in partner companies may be transferred to public authorities (law enforcement bodies) to suppliers or service providers with whom we cooperate, such as a law firm, an insurance company, and an accounting office. Suppliers and service providers process data on the basis of a contract with us and only in accordance with our instructions.

7) personal data are transferred outside the country or to international organizations only after obtaining a separate consent in this respect.

8) personal data of contact persons in partner companies or entities will be kept until limitation period expires.

9) every person, whose data is processed, has the right to access their personal data and the right to rectify, delete them, limit their processing, the right to data transfer, the right to object, the right to withdraw consent at any time without affecting the processing legality, which was made on the basis of consent before its withdrawal.

10) any person who decides that the processing of personal data by us violates the provisions of the General Regulation on the Protection of Personal Data of 27 April 2016 (GDPR) or other provisions regarding the processing of personal data have the right to lodge a complaint with the supervisory authority.

11) processing of personal data of contact persons in partner companies or entities is a prerequisite for the proper performance of the contract or order and for the services we provide. Not providing personal data or withdrawing consent to their processing by us may result in the inability to provide services or continue the cooperation.

12) as part of our business, we do not profile personal data of representatives of our trading partners nor undertake automated decisions based on profiling.

Privacy Policy and Cookies Policy concerning ROBO CARE AI Websites